Good and reliable communication is vital for any business. You can’t afford any downtime, and the same goes for your phone system.

Our business phone systems deliver a complete end to end solution, tailored to meet the communication needs of today’s fast paced medium businesses.

With Business Telecom’s expertise, we’ll connect all your users, sites, branches and locations into a single platform to improve overall business efficiency, reliability and productivity.

What should I look for in a medium business phone system?

As with any significant investments for your business, it's important to understand your options before deciding on a product.

We take a personalised approach, taking into consideration your specific business needs and environment to provide you with the right communication tools.

A few things to consider include whether to stick with your landline or transition to Voice over Internet Protocol (VoIP)? What phone features do you need and which solution will give you the most bang for your buck? This is where Business Telecom can help.

Must-have Medium phone system features

We have everything your medium business needs to manage your calls with ease! Some of the common phone features you shouldn’t be without include:

Voicemail to Email

Receive voicemail messages straight to your inbox, so you can listen to your messages anytime, anywhere on your computer or mobile device.

Hunt Group

Distribute your incoming calls to the relevant phone line after a caller makes a choice regarding the purpose of their call.

Auto attendant

Transfer calls via a voice menu system without the need of having a telephone operator or receptionist.

Music on hold

Prevent your callers from hanging up the phone by keeping them engage while waiting to speak with the person on the other line.


Receive all the capabilities of a full business phone desk on your mobile device, so you can take your work with you wherever you go.

Conference Calls

Conduct virtual meetings over the phone with numerous people using high quality conference call functionality.

Call Recording

Transfer calls via a voice menu system without the need of having a telephone operator or receptionist.

Call Accounting

Capture all of your phone records, usage and costs using our specialised software or hardware.

Most popular medium business phone systems

Panasonic’s NS700 will grow with you. This cost-effective solution is flexible based on your communication needs and is packed with advanced rich features that previously you would only find in medium phone solutions.

Our best pick includes the Panasonic KX-NS700, which offers unified communications that deliver a seamless interaction of voice, email, instant messaging, mobility, presence, conferencing and contact centre applications to enable faster, more effective communication.

You’ll also be able to scale easily, anytime, anywhere, to meet seasonal changes and future growth head-on.










KX-NS 700 Built-in features include:

Voice mail system
E-mail notification
Remote extension setup
Using smartphone as extensions
One numbered extension
Automatic reception with voice guidance
Hybrid solution (traditional and VoIP)

Need help to find your phone system?

Why Business Telecom?

Why are we so popular with small to medium businesses all over Australia? We take the time to understand your needs and tailor a solution that improves your business performance, and grows with you.

As the largest phone system partner in Australia of leading industry brands – Panasonic and NEC, we can offer you the latest technology at an affordable price. Our team of phone system specialists are dedicated to solving your communication challenges with expert advice, market leading solutions and support when you need it.