Large businesses and enterprises have significant communications needs. A single line in with a receptionist won’t do: you must juggle several calls simultaneously. Your employees need easy ways to communicate and collaborate. Enterprise phone systems allow you to do all this and more, and Business Telecom has the latest in phone technology and services, with market-leading reliability and uptime.
We’ve partnered with the top names in enterprise phone systems, Avaya, Cisco, and Panasonic, to bring you the best business phones that offer the latest features. In some cases, we may even be able to use the equipment you already have.
Our experts will help you find the perfect phone system for your needs, whether you have a single office, multiple locations, or a remote workforce. And as your business evolves, our scaleable solutions adapt to your business’s changing needs.
And we’re not here to just sell you something. Our highly-trained experts will walk you through the setup process, show you how to get the most out of your new enterprise phone system, and answer any questions you may have. Our support team is available 24 hours a day, seven days a week.
When looking for a new phone system for your business, which one is “best” will depend on a few variables:
While we are happy to customise enterprise phone systems to our customer’s unique needs, we find that there are a few features that we think any business should have, large or small. We most commonly recommend:
Our best pick includes the NEC SV9100, which delivers a flexible unified communications solution across IP and traditional phone services. With its advanced phone features, your staff will be able to communicate more efficiently and improve the way they work.
UC Users
Agents
Sites
Handsets
Lines
We’re proud to offer large businesses and enterprises in Australia the best phone systems and services available. But that’s not all we can do. Look to Business Telecom for all your communications needs.
An enterprise phone system is a group of communications technologies and devices that offer features useful in office environments. In addition to phones, these phone systems can also include software-based phones via a desktop or mobile app and audio and video conferencing. Traditional enterprise phone systems used standard copper phone lines. However, with the launch of the NBN throughout Australia, modern phone systems now use VoIP. Enterprise phone systems can also include Unified Communications (UC) technology that links the phone system with other communications tools, such as instant messaging and presence.
Unfortunately, there is no set cost for enterprise phone systems as the needs of businesses vary considerably. However, for most enterprise setups, the initial investment is several thousand dollars, with plans costing most larger companies $1,000+ per month, depending on the number of users on your phone system. We strongly recommend that you contact us to inquire about pricing, as we’d be able to give you a much more specific estimate based on your unique needs and communications goals.
In most cases, yes. Slower broadband options like ADSL and others will not have the bandwidth necessary, so a standard analogue business system is, unfortunately, the best option. However, with the NBN slated to cover 95% of Australians, this is not (or won’t be) an issue. There are some exceptions. Modern large business phone systems will be compatible if you’re connected to broadband via mid-band ethernet or other high-bandwidth options. Contact us to learn more about the specific options available at your business’s location.
Business Telecom offers large business phone systems from the most reliable brands – Avaya, Cisco, and Panasonic. These companies offer a wide array of options for businesses, both large and small. If you have VoIP phone system equipment already from other manufacturers or analogue phones you’d like connected to your new enterprise phone system, in many cases, we can transition your devices to your new phone system without issue.
Need a new system or upgrading? You can trust the expert team at Business Telecom to tell you straight what’s going to work for you. You’re not expected to understand it all, that’s what we’re here for. We’ll talk you through your options and deliver an intuitive solution your whole team can use effortlessly, enabling them to be more productive.
We want you to get the most out of your investment, which is why we only partner with the best in the business – NEC and Panasonic. We’ve been working with these industry leading brands for many years, making us one of their most preferred partners in Australia.