Unlock The Power Of Automation And Collaboration For Better Healthcare Solutions.
Leverage the power of AI to optimise patient outcomes. Our platform and tools unleash the power of your workforce to transform patient care.
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All About Patient Care
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Discover Our Patient-Centric Solutions
Unlock workflows that streamline interactions to optimise the patient journey.
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Elevate Patient Outcomes
Tools and automations that empower your team to drive positive results for patients.
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Organisational Efficiency
Simple to use, AI powered insights help to ensure personalised, high-engagement care throughout the journey.
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Experience The Next Evolution In Patient Care Here
Boost Team Efficiency And Engagement
Business Telecom Care Delivery
Keep All Your Data Secure And Confidential
All-in-one-app
Unify and simplify your communications with a single app that handles both healthcare staff and patient communications.
Streamlined Call Routing
Access customisable IVR workflows and AI enabled smart routing that can quickly and effectively connect patients to the matching healthcare worker.
Modern-workplace Patient Care
Make on-the-go-care a reality with tools that enable healthcare resources and communication without limits on time and location.
AI Safety Net
AI meeting recaps that include synopsis and action items ensure that the important patient care details are never missed. Follow up action items are processed in reliable automated workflows.
Outcome-driven Coaching In Real Time
AI Assisted in-call coaching improves patient satisfaction and improves the agent development.
Real-time Workflow And Topic Prompts.
Automated context-aware popups offer guided workflows, best practices and speaking point topics.
Organic Patient CSAT Collation
CSAT measurements are collected in real time during every patient interaction using consistent AI driven measurements.
Proactive Sentiment Recognition
AI assisted sentiment recognition proactively responds to signals of distress to quickly address patient needs.
Enable Self Service Efficiency
Free up staff when you enable patients to access self-service options like appointment scheduling to save everyone time.
Modern & Effective Telehealth
Conduct reliable HD video healthcare consulting sessions with patients in any location. Clear and uninterrupted sessions that improve on patient engagement and outcomes.
Seamless Integrations
Enable productivity improvements and workflows across your CRM or other systems with plug and play integration APIs.
Discover Valuable Analytical Insights
Comprehensive and configurable reports and dashboards provide clear views on operational efficiency and healthcare agent performance.
See Why Healthcare Teams Love Business Telecom
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Pioneer The New Benchmark Of Patient Care With Business Telecom
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