Build Customer Loyalty And Supercharge Sales
Empower your team at every stage of the automotive customer journey with Ai-powered business intelligence, live coaching, and workflow automation.
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Effective, Customised Customer Engagement
Experiences That Are Precisely Tailored For That Customer At That Time
![Business Telecom: Engage with Customers - 2024 Engage With Customers](https://businesstelecom.com.au/wp-content/uploads/2024/05/Engage-_with_Customers-300x300.png)
Engage With Customers At The Right Time And Place
Context-aware automations and workflows can create personalised customer experiences to engage with them at the right time no matter where they are.
![Business Telecom: Key Insights - 2024 Key Insights](https://businesstelecom.com.au/wp-content/uploads/2024/05/Key-Insights-300x300.png)
Key Insights Into The Buyers Journey To Improve Sales
Comprehensive tracking across all communication channels enables access to key insights. Discover which campaigns, keywords or interactions are driving conversions and engagement.
![Business Telecom: Customer Service - 2024 Customer Service](https://businesstelecom.com.au/wp-content/uploads/2024/05/Customer_Service-300x300.png)
Quality 24/7 Customer Support
Give customers 24/7 access to get answers to questions, schedule appointments or get vehicle recommendations. Conversational adaptive AI has it covered by connecting to your specified and approved knowledge base.
![Business Telecom: Maximise Image - 2024 Maximise Image](https://businesstelecom.com.au/wp-content/uploads/2024/05/Maximise-Image.png)
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Maximise The Efficacy Of Your Sales Team
Make More Connections With More Buyers
Leverage tools like Power Dialler and Voicemail Drop to reach more customers and book more appointments.
Make Missed Enquiries A Thing Of The Past
Smart-routing makes sure that important customer enquiries are never dropped, but are guided through workflows to make sure they get to the right agent. Calls are transcribed with associated action items that are delivered to the inbox of all relevant stakeholders.
Convert More Conversations
With AI sentiment tracking capability, sales are empowered with real-time hints and resources to overcome objections and improve conversion. Improve even more going forward with coaching and post-call analytics.
Streamline Your Team With Customised Workflows
Get The Right Call To The Right Place
Single Workspace For All Your Collaboration Needs
Execute all your interactions from a single app with full automated logging. Enable custom workflows to streamline efficiency. Enhance marketing campaigns with insight-driven automations by connecting to CRM or DMS.
Reach New Heights In Customer Satisfaction
Enable a more powerful, wholistic CSAT knowledge base by combining sentiment data from multiple channels. Besides real-time context-driven surveys, managers also benefit from sentiment aware AI data that is driven from all applicable interactions.
![Business Telecom: BT Workflow Graph - 2024 Bt Workflow Graph](https://businesstelecom.com.au/wp-content/uploads/2024/05/BT_Workflow_Graph.png)
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Company 1
![Business Telecom: Engage with Customers - 2024 Engage With Customers](https://businesstelecom.com.au/wp-content/uploads/2024/05/Engage-_with_Customers-300x300.png)
Company 2
![Business Telecom: Customer Service - 2024 Customer Service](https://businesstelecom.com.au/wp-content/uploads/2024/05/Customer_Service-300x300.png)
Company 3
Discover Other Automotive Retail Success Stories
More Reasons Why Clients Choose Business Telecom
Get your team started with Business Telecom today
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