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Optimise Your Business Communication: Cost-Effective Phone Systems For Small Businesses
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Unlock Next-Level Amazing Features!
Get your business up and running with Business Telecom, the ultimate Telephone Systems provider in Australia!
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Fast Effective Response Times
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Boost Productivity With Affordable, Future-Proof Tech
Secure Connections With Reliable Australian Support
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Robust Data Security & Privacy
What Our Customers Say
Customers rate about our Telephone Systems! Read what they have to say and see how it can help you.
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Edge Dental Care
Marketing specialist![Business Telecom: review 4 - 2024 Review 4](https://businesstelecom.com.au/wp-content/uploads/2024/03/review-4.png)
John Heagney
Marketing specialist![Business Telecom: review 6 - 2024 Review 6](https://businesstelecom.com.au/wp-content/uploads/2024/03/review-6.png)
Dominique Fingleton
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Amanda
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Anthony Saliba
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DFV Australia
Marketing specialistBest & Affordable Pricing
Find the Best Price for Your Business with Best and Simple Pricing. Get the Right Price for the Right Plan!
Hassel-Free Onboarding Comes Standard
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Onboarding, Your Way
Implementation in as little as 3 business days We will move at your pace, but if there are no barriers to porting, this process can happen quickly. Many of our customers choose to have a longer timeline, that is perfectly fine.![Business Telecom: onboading training - 2024 Onboading Training](https://businesstelecom.com.au/wp-content/uploads/2024/03/onboading-training.png)
Training Your People
We will train your technical people to support the system, your leaders to report, monitor and record, and your people to use their phones. As many training sessions as needed.![Business Telecom: onboading programming - 2024 Onboading Programming](https://businesstelecom.com.au/wp-content/uploads/2024/03/onboading-programming.png)
Phone Programming
Should you choose to retain your existing phones, we will log in remotely and program your phones. Most unlocked, modern phones are programmable. Simple process for you.![Business Telecom: onboading knowledge - 2024 Onboading Knowledge](https://businesstelecom.com.au/wp-content/uploads/2024/03/onboading-knowledge.png)
Transfer of Knowledge
For you, it’s as simple as transferring knowledge about how many phones/people, who, and where. We will take it from there. The workload is on our onboarding team, not you.![Business Telecom: onboading support - 2024 Onboading Support](https://businesstelecom.com.au/wp-content/uploads/2024/03/onboading-support.png)
World Class Support
Our post-activation support and account management are just as good as our onboarding. We have high service standards: Live 24/7/365 support, 20-second answer time, and a 94% first contact resolution. With dedicated support, account management, and regular service reviews and evaluations, we will ensure your needs are met to your 100% satisfaction.FAQ
Get answers to your questions about our awesome Business Solutions! Learn more and explore its features now.
What is a small business phone systems?
A small business phone system is a telecommunications solution designed specifically for businesses with fewer employees or locations. It provides features like voicemail, call forwarding, and multiple line functionalities to enhance communication within the company and with clients.
How does a VoIP phone system differ from a traditional phone system?
A VoIP (Voice over Internet Protocol) phone system uses the internet to transmit voice calls, while traditional phone systems use landlines or cellular networks. VoIP systems often offer more flexibility, scalability, and features at a lower cost than traditional systems.
Can I keep my existing phone number when switching to a new phone system?
Yes, most service providers offer number portability, allowing businesses to retain their existing phone numbers when transitioning to a new phone system.
How can a small business phone system benefit my company?
A small business phone system can enhance communication, improve customer service, offer scalability as your business grows, and often comes with features like call analytics, conferencing, and integration with other business tools.
Is it expensive to set up a phone system for my small business?
The cost of setting up a phone system varies based on the type of system, features required, and the number of users. However, with the advent of cloud-based and VoIP solutions, many affordable options are available for small businesses.
What is the difference between cloud-based and on-premises phone system?
A cloud-based phone system, often referred to as hosted VoIP, is where the service provider manages and maintains the technology off-site, and businesses access the system over the internet. On the other hand, an on-premises system means the hardware and infrastracture are housed within the business’s location, and the company is responsible for maintenance and updates.
How secure is a VoIP phone system?
Modern VoIP phone systems come with a range of security features, including encryption, secure voice protocols, and regular security updates. However, like any internet-connected system, it’s essential to follow best practices, such as using strong passwords and keepinh software updated, to ensure maximum security.
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Unlocking Success: The Top 5 Things You Need to Know About Small Business Phone Systems
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The Essential Guide to Business Phone System CRM Integration
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5 Alarming Things You Must Know Before Selecting Your Small Business Phone System and Provider
Essential Insights And Questions To Ensure You Make the Right Choice for Your Business Communication Needs
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