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Internet is everywhere, and VoIP phone systems take advantage of this by transmitting your phone calls over the internet instead of via the more traditional fibres and wires. A VoIP business phone is excellent for businesses that are trying to cut their calling costs, especially to international clients, vendors, employees or customers.

Our VoIP phone systems are very easy to scale to meet your business's needs, and we can adjust your solution quickly and easily to handle an influx of calls or a reduction in volume. Since this system runs over the internet, you won't have to worry about added equipment costs when you choose to upgrade.

Get a VoIP Business Phone to Streamline Your Processes

Do you have employees that are always on the move? Maybe you employ remote workers and you want to have a meeting to keep everyone on track and working to the best of their abilities. Either way, a VoIP phone lets you stay in contact without juggling a range of numbers or worrying about mounting call costs

You're able to video chat, monitor locations, enjoy the benefit of interactive white boards, share files remotely, set up virtual board meetings, and put in place advanced call monitoring and queuing all from your single VoIP phone system. This can make all the difference to your business, no matter what stage of growth you are at.

In turn, this can help streamline your day to day processes and make your staff more efficient. We integrate your new solution flawlessly with your existing system, and this helps to ensure that you don't have any downtime to worry about that could negatively impact your business' image. We'll work with you every step of the way to tailor your new VoIP business phone to meet your business' wants, needs and budget.

Are you ready to upgrade to a VoIP business phone? Maybe you have questions, concerns or you want to know more. Either way, we're ready to help! Contact us today for more information on your VoIP phone system and jump start your business's capabilities today!

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VoIP Frequently Asked Questions

We encourage our clients to reach out to us or to use our website to learn more, but also offer these FAQs and answers as a convenient guide.


Depending on which companies you work with and what kind of services you require, VoIP phone service can range from free to $60.00 or more. Keep in mind that some companies offer a variety of plans that include costs per minute that can range from nine to 80 cents per minute. Some telecommunications companies may bundle VoIP in for a reduced fee. Business Telecom can help you to find the best possible rates and services to meet your needs and budget.



First, research the various plans offered to see which best fit your business needs. One of the first considerations may lie in how much your business relies on telephone service. Our helpful customer service professionals can walk you through the process to discern your needs and how we can meet them.

Assess if your small business needs multiple lines and make sure to include that information when talking to the service provider.

Make sure that you have the necessary gear, including:

  • Analogue telephone adaptor
  • Wired or wireless telephone
  • Any additional hardware needed to adapt your router to VoIP needs

You can purchase equipment on your own or through the VoIP service provider. Experts recommend that you buy through the provider to ensure configuration compatibility. Many VoIP services can also run through the computer itself.



VoIP stands for voice over internet protocol. It provides the convenience of traditional telephone service over your high-speed internet connection. VoIP translates analogue telephone information to data and streams it over the internet through a connection to the other caller.

It works easily with both mobile and landline telephone service users. It also uses minimal data and does not require exceptionally fast internet speeds to function. You will need to have the proper gear to enable it to work, but this is often provided by your paid service.

Quality of service often depends on the router’s capability and also in having sufficient internet speeds to support calling and other functions. For best results, make sure VoIP calls have priority over other functions.